Last night, Tallahassee International Airport pulled off the rare double-play of shutting down both of its runways — and its communications channels. One runway was already closed for construction. The other was blocked by a disabled aircraft that the airport apparently couldn’t move because they didn’t have the right equipment. The result: inbound flights were told midair to turn around and head elsewhere.
One Dallas–Tallahassee flight got within minutes of landing before being sent all the way back to Texas, where passengers landed at 11:15 p.m. Eastern. From there, they were told to “sit tight” while the airline figured out whether to put them up overnight or send them back to Tally on another plane.
You might think an airport with 58 full-time employees and a $19 million budget would be able to tell the public what was going on. You would be wrong. TLH’s social media feeds were a graveyard — the airport’s X (Twitter) page hasn’t posted since May, and not a single real-time update appeared last night. The only official, public-facing acknowledgment of the problem came from the FAA’s status page, which blandly reported a “disabled aircraft on the runway” with an end time around 10:30 p.m. Eastern.
It’s not like the airport shouldn’t be able to handle communications with that budget, but even if they can’t, we respectfully point out that the City of Tallahassee Communications department has 9 staffers and a budget of almost $1.5 million. Surely between the 67 staffers in those two departments there is somebody who can alert travelers about a major disruption.
If this were a one-off, maybe it’s just bad luck. But Red Tape Florida has reported before on operational gaps that go beyond the occasional mishap. In March, flight delays left planes sitting on the tarmac. One passenger said the pilot announced that: “Their one maintenance contractor lives 45 min east of town and has to drive in whenever there’s sign off needed.”
Tuesday night’s silence is especially baffling given that TLH is in the middle of a major airfield rehab project — including work on Taxiway B approved this spring — which already reduces runway capacity. When you’ve only got one usable runway, you’d think “publicly explain when it’s closed” would be at the top of the to-do list. Apparently not.
This isn’t about whether an airport can prevent a mechanical issue — it can’t, and no one expects it to. It’s about whether they can grab their phone, type “Runway closed due to disabled aircraft, expect diversions” and hit “post” before hundreds of passengers find out the hard way from a pilot in a holding pattern – not to mention friends and family waiting on the ground.
If Tallahassee International wants to be taken seriously as a growing regional hub, it might start by proving it can communicate during the most basic of operational hiccups. Last night, runways for airplanes — and runways for communications — were all closed.